HP DeskWriter Printer Driver Version 3.0 ReadMe Notes
and
Software Application Notes
You may either read this file on your computer screen or print it out. To print this file, be sure that you have set up your printer according to the instructions in the Setup Guide. Then choose Print from the File menu and click OK.
DESKWRITER COMPATIBILITY
The DeskWriter printer was carefully designed to conform to Apple development standards. As a result, it should work with all software applications which conform to Apple printing guidelines. However, due to the complex interactions between software applications and printer drivers, some applications may have problems in providing full feature support with some printers, including the DeskWriter printer. Hewlett-Packard works closely with software application developers to provide continuously higher levels of software compatibility.
These Software Application Notes are provided to help you achieve the best results when using the DeskWriter printer and software. The notes contain information on specific software problems and solutions at the time of this printing, and on software updates that can often correct a problem. If you discover that one of your software applications does not print properly on your DeskWriter printer, follow these steps:
1. Check these notes to see if the software application is discussed here.
2. Contact the software developer. They may have an upgrade or workaround that solves the problem.
3. Contact HP Peripherals Assist at (208) 323-2551.
If you have a DeskWriter C printer, a PaintJet printer or a PaintWriter printer, you may have multiple font folders in your System Folder. If you have two or more font folders in your System Folder, the Installer quits the installation process and refers you to the setup guide and to this ReadMe file.
Even if you are using more than one type of printer, you must have only one font folder in your System Folder in order for the printer drivers to find the printer outline fonts.
If you are using other HP printers in addition to the DeskWriter printer, follow the steps below to prepare your hard disk for installation:
1. Open your System Folder and locate the font folders named DeskWriter Fonts, HP Fonts, and HP Folder.
2. If necessary, create a new folder named HP Folder. Spell HP Folder exactly as shown here. (If you already have a HP Folder, do not create another one.) Place the HP Folder in the System Folder.
3. Move the files from the DeskWriter Fonts and/or the HP Fonts folder into the HP Folder.
4. Drag the extra font folders to the Trash. Choose Empty Trash from the Special menu.
Some applications provide their own printing options by adding boxes, buttons, or fields to the bottom of the Page Setup and Print dialog boxes. A conflict can occur when these options are also covered by the DeskWriter printer driver. When the printer driver and software application are both trying to perform the same function, the result can be unexpected output. It is a good practice to ignore extra options provided by an application if a similar option is already handled through the DeskWriter printer driver.
- When Your Text and Graphics Are Out of Alignment
Memory Requirements
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The DeskWriter printer requires that your computer have a MINIMUM of 2 MB of RAM under system version 6.0.x and at least 4 MB RAM under System 7.
However, with certain software applications, printer performance depends on the amount of memory available for printing. Some applications require a great deal of memory to run. Having more memory (5 MB or more is best) will increase your flexibility in working with applications. Here are some things to try to increase printer performance:
• Increase the partition size of the application by 300Kb. To increase the partition size of an application, follow these steps:
1. Select the application by clicking once on its icon.
2. From the File menu, choose "Get Info."
3. At the bottom of the Info dialog box, click the cursor in the Application Memory Size box. Enter a new number that is the old value plus 300. For example, if the value in the box is 216, change the value to 516.
4. Close the Get Info dialog box.
5. Start the application.
• If you are using MultiFinder under system version 6.0.x, run only one application under MultiFinder when you are printing.
• If the above suggestions do not work, quit all applications, then start the application from which you want to print.
• If you are using Background printing, you will get control of your computer sooner, but the actual printing may take longer, since the background printing is sharing memory with your other open applications. Use Background printing when you have plenty of RAM and when you don’t mind slower printing and slower application performance. When you turn Background printing off, your pages will print faster, but you cannot use your computer until printing is complete.
• Add more memory to your system. Ultimately, if you are using memory-intensive page layout or graphics applications and printing many pages, adding more RAM is the best solution.
Refer to chapter 4 in the DeskWriter Printer User’s Guide and to the Application Note on the Apple Finder, below.
Grayscale Printing
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To print a color or grayscale document with grayscale simulation, choose Pattern or Scatter blending in the Page Setup Options dialog box, and use the Best printing mode. Grayscale printing only occurs in Best mode.
When Your Text and Graphics Are Out of Alignment
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Sometimes the text and graphics that are in alignment on your computer screen are out of alignment on your printed output.
Some applications include a Fractional Widths option in their Page Setup or Preferences dialog boxes. For those applications, turn Fractional Widths ON to obtain a closer match of text and graphics alignment; your printout will appear closer to what you have on the screen. However, by turning Fractional Widths ON, you automatically turn Font Substitution OFF.
You may experience occasional unexpected output in 4th Dimension, such as incorrect label printing or ignored font changes. If you are getting unexpected results, save your file, quit 4th Dimension and restart your computer.
For more information contact Acius at 408-252-4444.
Adobe Illustrator does not support grayscale printing on QuickDraw printers, such as the DeskWriter printer.
ADOBE TYPE MANAGER (ATM)
When printing with Type 1 PostScript® fonts and ATM, you may get the message: “A screen (bitmap) version of the font is being sent to the printer since no printer font is available.” This means that the printer driver cannot find an HP printer outline font for the PostScript font that you are printing with. You may ignore the message: ATM will scale the fonts correctly and the fonts will print out in high resolution.
To suppress this message, turn off the “Use HP Fonts” checkbox in the Page Setup Options dialog box.
For more information on Adobe products, contact Adobe Systems at 1-800-344-8335.
The DeskWriter printer does not support PostScript features. This has the following effect when using FreeHand 2.02:
• Zoom effect: only the text is printed.
• Fill effect: the fill pattern is printed, but the fill area is printed with an incomplete pattern.
• Stretched, skewed, or rotated text: printed characters may appear jagged.
• Fill and Stroke effect: the fill pattern is printed, but not the stroke effect. You can achieve the desired results by using "outline font" in place of the Fill and Stroke effect.
The above problems have been fixed with FreeHand version 3.0. However, if you print text along a path, using the "Join Elements" command, the text will be clipped.
FREEHAND 3.0
FreeHand’s Heavy effect does not produce accurate results. Instead, use true Bold to create bold fonts.
There are several incompatibilities between FreeHand 3.0 and the DeskWriter driver:
Borders between the edge of the page and the image on the screen may not match the borders when printed.
• Cancelled print jobs appear as partial print jobs in the HP PrintMonitor queue.
• You cannot print pages smaller than letter size on letter size paper.
• When using Preview on large tiled documents, the toggle between the different view sizes does not work correctly.
Images are clipped if you set the Page Setup scaling size below 75%. Scale images within FreeHand instead of using Page Setup to reduce the page.
PAGEMAKER®
The DeskWriter printer driver settings for Page Setup override the Page Setup settings in PageMaker. However, PageMaker's Page Setup settings determine how the image will appear on the screen. To see how the PageMaker document will appear when printed, use the DeskWriter printer driver's Preview screen.
To get the best results from printing PageMaker fill patterns, turn on Precision Bitmaps in the Page Setup Options dialog box.
PERSUASION 2.0
If a drawing object within the document crosses over page boundaries, then only the first page of that document will be printed and the other data will be lost. You can solve this problem by adjusting the object with the Scaled or Move function so that it fits within the page boundaries.
When you turn Fractional Widths ON, you will see a closer match of text and graphics alignment; your printout will appear closer to what you have on the screen. However, by turning Fractional Widths ON, you automatically turn Font Substitution OFF.
In Preview mode, patterns and gradations of patterns will appear more simplified than in the actual printout.
SUPERPAINT (formerly from Silicon Beach Software)
Use version 3.0 for best results. Earlier versions of SuperPaint have compatibility problems with the DeskWriter printer.
When printing, always have the object or draw layer (the compass icon) in the foreground. If you do not, SuperPaint may crash during the print job.
For more information on Aldus products, contact Aldus at (206) 622-5500.
If you use Apple's 8•24 GC graphics card, you may experience undesirable output when printing with the DeskWriter printer. For example, unexpected lines may appear. You can prevent these problems by turning off the 8•24 Accelerator feature. From the Control Panel, click the icon that depicts a rocket inside a red circle with a slash.
FINDER (under System 6.0.x)
The default Finder partition size on your Macintosh is 160 Kb. This may be too small to print some documents under MultiFinder. You may receive one of the following error messages:
“There is not enough memory to print (-108).”
or
“The directory could not be printed (out of Finder memory). Check that a printer file is in the System Folder and that a printer is selected in the Chooser.” (In this message, “printer file” refers to the printer driver.)
If you receive one of the above messages, change the Finder's partition size to 400 Kb by following these steps:
1. Open the System Folder.
2. Click once on the Finder icon.
3. From the File menu, choose “Get Info.”
4. At the bottom of the Info dialog box, click the cursor in
the Application Memory Size box and change the number to 400.
5. Close the Info dialog box.
6. Restart your computer.
SYSTEM 7
Virtual Memory and 32-bit addressing
If you have used the System 7 Tune-Up application released by Apple, both virtual memory and 32-bit addressing will work well.
If you have not used the System 7 Tune-Up, and if you want to use either 32-bit addressing or virtual memory, you must turn both options ON. One will not work without the other when using the DW 3.0 printer driver. Use the Memory Control Panel to turn these options on.
If the After Dark screen saver activates while the printer is printing, printing may stop. If you touch the mouse or keyboard, After Dark "checks out" and printing resumes. You can prevent this situation by accessing After Dark's control panel, and clicking the "WHEN" button. Then select the "System IQ Activity Monitor." This allows After Dark to monitor the computer and not activate the screen saver if the computer is busy (i.e., printing in the background).
For more information, contact Berkeley Systems at 510-540-5535.
Previous versions of FileMaker II or FileMaker Pro, resulted in a “Not enough memory to print” message when attempting to print large documents. Claris has updated FileMaker Pro (beginning with version 1.0v2) to give more memory to the DeskWriter printer drivers.
If you are a registered FileMaker Pro user and have not received your free upgrade from Claris, contact Claris Customer Relations at (408) 727-8287.
HYPERCARD 2.0
HyperCard 2.0 is not fully compatible with the DeskWriter printer and problems can occur when printing, including a system crash. These problems are fixed in the HyperCard 2.1 release.
MACDRAW II 1.1
You cannot use font substitution with MacDraw II.
Rotated shadow and outline text does not print properly.
MACPAINT
Use version 2.0. Version 1.5 of MacPaint does not work with the DeskWriter printer.
For more information, contact Claris Customer Relations at 408-727-8227.
If you try to print an image whose boundaries extend beyond the logical page boundaries, then only the first page of the image will print. Subsequent pages will be blank. Try reducing the image so that it fits onto one page before printing.
For more information, contact Electronic Arts at 1-800-245-4525.
Version 3.0 works well with version 3.0 of the DeskWriter driver. You MUST disable or remove SuperLaserSpool 2.02 and earlier versions in order to use the DeskWriter printer driver version 3.0.
For more information, contact Fifth Generation Systems at 504-291-7221.
Microsoft PowerPoint 2 does not allow font substitution (this is true for any printer).
The settings in the Page Setup dialog box are defaulted not only for the current document, but will remain for subsequent documents that you load, until you change the settings again.
PowerPoint 2 needs more memory than the 800K automatically allocated. Try allocating an additional 300K under the Get Info menu item. See also “Memory Requirements” under Solutions to Common Problems.
WORD 4.0
Be sure to turn Fractional Widths ON in the Page Setup dialog box. This will help to ensure print quality and prevent gaps in underlining.
For more information, contact Microsoft at 206-882-8080.
If you use Now Utilities’ StartUp Manager and background printing, you may not be automatically turning on HP Background Startup. If background printing is not on, go to StartUp Manager. Click on Scan. Click on Sort. Be sure that HP Background StartUp is checked.
For more information, contact Now Software at 1-800-237-3611.
In general, do not make any changes to the default settings in the Print dialog box. Doing so may cause a system crash. For example, attempting to print a specified range of pages (i.e. from page 3 to page 10) causes a system crash.
To be sure that font substitution is ON, look at the Integral menu item under Preferences in the Edit menu (you cannot be sure by looking at Fractional Widths).
For more information, contact Quark at 1-800-356-9363.
For font management, configure the Width Table as follows: Choose Manage Width Table from the File menu. Switch Width Table and System Widths to Mac. Remove bitmapped fonts from the Width Table.
For more information, contact Ventura Software at 1-800-822-8221.
Adobe® is a registered trademark of Adobe Systems, Inc. in the United States. PostScript® is a registered trademark of Adobe Systems, Inc. in the United States. Illustrator and Adobe Type Manager are products of Adobe Systems, Inc.
Finder, MultiFinder, HyperCard, TeachText, and QuickDraw software are products of Apple Computer, Inc. Macintosh computers and the 8•24 GC graphics card are products of Apple Computer, Inc.
Kid Pix is a product of Brøderbund Software.
Borland International® is a U.S. registered trademark of Borland International, Inc. Full Impact, FullPaint, FullWrite, and dBase software are products of Borland International, Inc.
PageMaker® is a registered trademark of Aldus Corporation. Freehand, SuperPaint, and Persuasion software are products of Aldus Corporation.
Canvas software is a product of Deneba Systems, Inc.
FileMaker, FileMaker Pro, MacDraw, and MacPaint software are products of Claris Corporation.
Microsoft® is a U.S. registered trademark of Microsoft Corporation. PowerPoint and Microsoft Word software are products of Microsoft Corporation.
After Dark is a product of Berkeley Systems
Norton Utilities Disk Light software is a product of Symantec Corporation.
Now Utilities software is a product of Now Software.
PixelPaint software is a product of SuperMac Software.
Reflections™ is a U.S. trademark of Walker, Richer, & Quinn, Inc.
SuperLaserSpool software is a product of Fifth Generation Systems.
Ventura Publisher is a product of Ventura Software.
